our social media community guidelines

Our social media channels are a place for us to: 

Share MBC news and events
Share MBC friends news and events 
Share and events that are of interest to our audiences
Advocate for better representation of disabled artists  
They’re also a place for our community to engage with us.  

In line with our company values of creating safe and brave spaces it’s important that we keep these channels as safe as possible. In our comments sections, people should feel safe to open up and be themselves.

You can find Marc Brew Company on the following social media platforms: 

Instagram 

Facebook

Vimeo 

YouTube 

Commenting on our posts 

Please follow these guidelines: 

  • Be respectful of others, their opinions and identities 
  • Debate ideas kindly, but don’t attack the individual. 
  • Do not post anything that could be libelous or defamatory. If you make an accusation against a named person, for example a member of staff, we will hide it. If you have a complaint, please send it into@marcbrew.com
  • Don’t post adverts for commercial products or services. 
  • Do not post repeatedly about issues that are off-topic, i.e. spam.


Do not post content that is:
 

  • Discriminatory  
  • Obscene  
  • Inflammatory  
  • Harassing  
  • Hateful  
  • Threatening  
  • Profane  
  • Abusive


What do we mean by discriminatory content? 

We won’t tolerate content that is: 

  • Ableist 
  • Ageist 
  • Antisemitic 
  • Biphobic 
  • Homophobic 
  • Islamophobic 
  • Racist 
  • Sexist 
  • Transphobic 
  • Xenophobic 
  • Hateful in any other way 


Even if a comment is not intended to be any of these things, if someone takes offence, their feelings are valid. We will decide whether a comment falls into any of these categories. Our decision on whether to hide it or not is final.
 

Deleting and hiding comments 

To keep the comments section safe, we sometimes hide or delete comments that break any of the rules above. 

On Facebook we use filters to automatically hide obscenities. 

We try to hide harmful comments as quickly as we can. 

Blocking people 

On rare occasions, we may block users from our pages. Before we do this, we’ll give you plenty of warning and explain why we’re considering blocking you. If your comments don’t change after this warning, we may block you. 

If we’ve blocked you and you want to ask us to change that, please email: info@marcbrew.com 

How we moderate 

We check our Facebook, Instagram, LinkedIn, Vimeo and YourTube pages regularly, all year round. On weekends and bank holidays, we check them less often. 

If you see something that feels wrong or makes you uncomfortable, please let us know if you feel able to.

Updated April 2026 – This policy is regularly reviewed and is subject to change.